My Account Is Locked: What Do I Do? 

Hello...if you're reading this, you've seen the warning screen above saying your account has been locked. Don't worry, it's easy to solve! Just click the Forgot my password button.

This will start the password reset process, which this web page walks through step-by-step.

If you ever see this screen again, now you'll know that you can click that button, reset your password and get right back to signing!

If you’re still having difficulties, make sure to clear cookies/cache or perhaps use another browser and click on the email to sign link again. Please let us know if the issue persists.