Last Updated: January 28, 2020
SIGNiX respects the right of privacy for every individual and is committed to the responsible management of consumer information. We abide by all rules, both ethical and legal, with respect to the use of consumer information.
The Services and Website are not directed to children and children are not eligible to use our Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from people we actually know are under 13 years of age, and no part of our Website or Services is designed to attract people under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our databases and to prevent the user from utilizing the Website and the Services.
2. PERSONAL INFORMATION
- Full legal name
- Mailing address
- Telephone number(s)
- E-mail address
- Transaction information
- User content
- Social Security number
- Any other non-public information about you that is associated with or linked to any of the foregoing information
2.1 HOW WE COLLECT PERSONAL INFORMATION
We collect information from users who access our Website or use our Services in order to provide the Services to you and to help us learn more about the use of the Website or Services. We collect Personal Information that you submit to us voluntarily at registration and in the course of your use of the Website or Services. To access certain features of the Website or Services, you may be required to create an account and provide information which may include, at a minimum, your name and email address, as well as a password. Certain Services may require additional information to authenticate and identify you as a signer, including mobile number, address, and Social Security Number. We collect and store information contained in your communications with us via email or other means. You can choose not to provide us with certain information, but this may limit the features of the Website or Services you are able to use.
2.1.1 Third Party Payment Processors
2.2 HOW WE USE PERSONAL INFORMATION
We may store and use your Personal Information in order to:
- Identify you as a user in our system;
- Verify your identity;
- Facilitate the creation of, secure, and administer your account;
- Provide you with Services, including personalizing the Services for you and tailoring the features and content of the Services to you;
- Provide you with customer support, respond to your requests, and troubleshoot and resolve problems;
- Verify your compliance with your obligations in any agreement(s) between you and us, including any terms pertaining to the use of the Website and Services;
- Improve the quality of the Website and the Services; and
- Communicate with you about the Website and the Services
2.3 HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose certain Personal Information to:
- Third parties, when necessary to affect the transactions and provide any services that you authorize;
- Third party service providers who help us provide the Services or the Website;
- Third parties upon receipt of your express written consent;
- Third parties assessing our compliance or to complete third-party financial, technical, and legal audits of our operations;
- Our attorneys, accountants, and auditors;
2.4 RIGHTS REGARDING YOUR PERSONAL INFORMATION
Certain information is necessary for us to provide the Website or Services, and your deletion of such necessary information may interfere with or prohibit your use the Website or Services. You may request that we delete your Personal Information. In some instances, we may be required (by law or otherwise) to retain this information and will comply with your deletion request only after we have fulfilled such requirements. Any deleted Personal Information is removed from our active database but may remain in our archives.
We will communicate with you primarily via email. You can opt out of receiving these emails by changing your account settings or by clicking "Unsubscribe" at the bottom of any email. If you unsubscribe or opt-out, we may still send you information regarding your account, the Website, and Services.
2.5 SECURITY OF YOUR PERSONAL INFORMATION
We are committed to the security of your Personal Information and use industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. While we make every effort to ensure the integrity and security of your Personal Information, we cannot guarantee that our security measures will prevent third parties from illegally obtaining this information.
3. ANONYMOUS INFORMATION
3.1 ANONYMOUS INFORMATION COLLECTED BY OUR SERVERS
We automatically gather certain information and store it in log files. Our servers are hosted by a third-party service provider and collect information from you, including but not limited to your:
- Browser type
- Operating system
- Internet Protocol ("IP")address
- Geographic location
- Date and time stamp for your visit or other actions
- Clickstream data
- Referring and exit pages
This information is used for purposes such as: Website and Services administration, trend analysis, performance monitoring, and tailoring the Services to our users' needs.
3.1.1 Log Files
We automatically gather certain information and store it in log files. This information includes:
- IP addresses
- Browser type
- Referring and exit pages
- Operating system
- Date and time stamp
- Clickstream data
This information is used for purposes such as: Website and Services administration, trend analysis, performance monitoring, tracking users' movements around the Services, audit trails for signature events, and tailoring the Services to our users' needs.
3.2 HOW WE USE ANONYMOUS INFORMATION
3.3 HOW WE DISCLOSE ANONYMOUS INFORMATION
We reserve the right to disclose Anonymous Information publicly without restriction.
4. INFORMATION COLLECTED AUTOMATICALLY
We may automatically collect certain information when you use our Website or Services, which may include:
- Device identifiers
- IP address
- Web browser information
- Page view statistics
- Browsing history
- Usage information
- Transaction information (e.g. transaction amount, date and time of transaction)
- Cookies and other tracking technologies (e.g. web beacons, pixel tags, SDKs)
- Location information (e.g. IP address, zip code)
- Other data (e.g. access times, hardware and software information)
When a person visits our Website and Services or opens one of our emails, a variety of information is automatically collected through standard web technologies. Some of this data is Anonymous Information. This data may be linked with your Account and Personal Information to better assist our clients. Automatically-collected information might include: the operating system on your computer, the type of Web browser you are using, your IP address, and the links you followed to enter and leave our Website.
5. INFORMATION DISCLOSED TO THIRD PARTIES
We do not sell your Personal Information.
6. CALIFORNIA RESIDENTS
California Consumer Privacy Act of 2018 (“CCPA”)
California residents have the right to request and receive information regarding our data practices and the third parties to whom we have disclosed their Personal Information in the prior calendar year, including the type of information disclosed, the purpose for disclosure, and the specific pieces of Personal Information we have collected about you.
Data Deletion Requests:
California residents have the right to request that SIGNiX delete all of the Personal Information associated with them. SIGNiX will respond to deletion requests within forty-five (45) days. SIGNiX is not required to delete your Personal Information under certain circumstances, including circumstances where we are legally obligated to retain the information or if the information is needed to defend a legal claim. SIGNiX will process all requests in accordance with its legal obligations under the CCPA, taking into account any exceptions.
Please note that if you request deletion of your Personal Information, you may no longer have access to certain of our products or services.
Submit a Request:
You may submit your request for an electronic copy of Personal Information (by you or your verified authorized representative) or for deletion of your data to us via email at: firstname.lastname@example.org.
7. DO NOT TRACK
We do not currently respond to "do not track" signals or other mechanisms that might enable consumers to opt out of tracking on the Services.
9. CONTACT US