A new credentials verification process has been added to SIGNiX’s Remote Online Notarization (RON) software! Watch our demo video below and read on to learn more. 

 

See our Knowledge Base article linked below for more information on our credential verification updates. 

Credential Analysis (Persona)

The remote online notarization process begins with the first signer opening their email with a link to the document they will be signing. The signer will be prompted to enter the expiration date of the identification they will be using. Acceptable identification includes a Driver’s License, a Passport, or a State Issued ID card. It’s important to remember that some states will not accept an expired ID for RON. It is important for the notary to check state laws and advise their signers.

The signer will need to enter the expiration date of their ID in the format mm/dd/yyyy. Next the signer will see a pop-up message that says “STOP” where they will be instructed not to proceed without the notary’s permission. Once the notary has given the signer permission, the signer will be prompted to “Accept legal consent” and then enter the last four digits of their Social Security Number and their Date of Birth.

Next the signer will be prompted to answer Knowledge Based Questions. After the signer has answered four out of five of the Knowledge Based Questions correctly, the signer will see a “pop-up box” where they will click “Begin verifying” to start the credential verification process. The signer will need to select the country where their government issued identification was issued, then select the type of identification they will be using.

Then the software will prompt the signer to take a clear photo of the front of the identification document by simply holding it up in front of the web camera on their computer. Alternatively, the signer can opt to select “Upload a photo” of their identification they already have saved on their computer. Another option available for the signer is to “Continue on another device” like their smartphone. If they choose this option, they can choose to receive an SMS text message, a link via email or they can scan a QR code with the camera on their phone.

After the image of the photo identification has been captured, it is verified automatically. In cases where the image is not captured properly or fails, the signer will be prompted to try again. Once the image of the photo identification is approved, the signer will continue onto SIGNiX to complete the signing process.

Make sure your signer is prepared with their identification on hand during the time-sensitive process.

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