As credit unions increasingly transition to paperless workflows, e-signature use continues to rise. SIGNiX EVP Pem Guerry recently wrote an article for Credit Union Business Magazine about the benefits of e-signature technology for credit unions. In the article, he said: “The majority of consumers now prefer to apply for loans online, especially younger borrowers, according to PwC. For credit unions, offering e-signatures is the next logical step for improved customer service. Texas-based Access Community Credit Union increased its monthly number of loans closed online by 97 percent after adopting Independent E-signatures™ in August 2013. Eighty percent of the credit union’s loans were originated by phone, so offering the capability to securely sign online was a perfect complement to their already mobile-savvy customer base.”
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