So you’ve decided to start using electronic signatures. They’re going to make your life easier, and your customers are going to love them!
But you need to be careful when you’re picking an electronic signature vendor. The vendor doesn't just need to meet your needs for convenience, but the service should also produce documents that will be legally valid forever. Here are seven key factors to consider when you look for an e-signature provider.
What to Look For: Signers must prove they are who they say they are by providing or confirming some type of shared information.
Questions to Ask Vendors:
What to Look For: The ESIGN Act and other laws require that the user know they are engaging in an e-signature process.
Questions to Ask Vendors:
What to Look For: An audit trail is a feature that tracks all of the actions of signers and documents in each transaction to provide comprehensive evidence of the entire transaction taking place.
Questions to Ask Vendors:
What to Look For: The e-signature service should provide signatures that follow international standards and can be validated independent of the vendor.
Questions to Ask Vendors:
What to Look For: The signature of the user must be linked to the data or records being signed to prove the connection between them.
Questions to Ask Vendors:
What to Look For: Your clients expect the documents they sign to stay the same after signing. E-signature products must protect documents against tampering before, during and after signing.
Questions to Ask Vendors:
What to Look For: Many businesses cultivate clients who maintain their relationships for decades, not months. Documents may need to be valid for three months or thirty years. Businesses that rely on these kinds of documents need to be mindful of how their signature systems deal with this issue.
Questions to Ask Vendors:
If your business considers all of these factors when picking an e-signature vendor, you can be sure your decision will be one you and your clients will be comfortable with.